Privacy Policy

jl9999 ("jl9999," "we," "us," "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform at jl9999.co (the "Platform"). This Privacy Policy ("Policy") describes our practices with respect to the collection, use, disclosure, storage, and protection of personal information in connection with your use of the Platform.

This Policy applies to all registered players, prospective registrants, and visitors to the jl9999 Platform, regardless of whether they access the Platform from the Philippines or another jurisdiction. It applies to data collected through the website at jl9999.co, any mobile-optimised interface, and all interactions with jl9999 customer support channels.

By registering an account on jl9999, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with the terms of this Policy, please discontinue use of the Platform and contact us to close your account.

For the purposes of the Data Privacy Act of 2012 and applicable regulations, jl9999 is the Personal Information Controller in respect of the personal data of players and visitors collected through the Platform. jl9999 determines the purposes for which personal data is processed and the means by which it is processed.

Where jl9999 engages third-party service providers (such as payment processors, KYC verification providers, or game studios) to process personal data on its behalf, those parties act as Personal Information Processors under jl9999's instructions. jl9999 requires all such processors to adhere to data handling standards consistent with this Policy and the Data Privacy Act of 2012.

jl9999 collects the following categories of personal data, depending on how you interact with the Platform:

3.1 Registration and Identity Data

3.2 Financial and Transaction Data

3.3 Gaming Activity Data

jl9999 collects data about your activity on the Platform, including game sessions played, wagers placed, games won and lost, bonus claims, and session duration. This data is used for responsible gaming monitoring, platform improvement, and PAGCOR regulatory reporting.

3.4 Technical and Device Data

When you access the Platform, jl9999's servers automatically collect certain technical data, including your IP address, browser type and version, device model and operating system, screen resolution, time zone, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.

jl9999 collects personal data through the following channels:

• Direct provision by you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or submit feedback;
• Automated collection — through cookies, server logs, and similar tracking technologies when you browse or use the Platform (see Section 8);
• Third-party verification services — identity verification providers that cross-reference your submitted documents against authoritative Philippine data sources to confirm your identity and age;
• Payment processors — transaction confirmation data received from GCash, Maya, and other payment partners when you deposit or withdraw funds;
• PAGCOR and law enforcement — in limited circumstances where jl9999 is required by law or regulatory directive to obtain or confirm specific information about a Player.

jl9999 uses the personal data it collects for the following purposes:

• Account creation and management — to register, verify, and manage your jl9999 Player account;
• Age and identity verification — to confirm that you meet the minimum age requirement of 21 years and that your identity is genuine, as required by PAGCOR;
• Payment processing — to process deposits and withdrawals via your chosen payment method and to maintain accurate financial records;
• Anti-money laundering (AML) compliance — to monitor transactions for patterns consistent with money laundering or other financial crimes, as required under Philippine AML legislation and PAGCOR standards;
• Platform security and fraud prevention — to detect and prevent unauthorised account access, fraudulent activity, and cheating;
• Responsible gaming — to monitor gaming patterns and enforce responsible gaming measures where appropriate, including player-requested restrictions;
• Customer support — to respond to your queries, complaints, and requests;
• Platform improvement — to analyse usage patterns and improve the performance, usability, and content of the Platform;
• Legal and regulatory compliance — to comply with applicable Philippine laws, PAGCOR directives, court orders, and regulatory requests;
• Marketing communications — to send you promotional offers, bonus notifications, and news about jl9999, where you have provided your consent or where we have a legitimate interest in doing so under applicable law. You may opt out of marketing communications at any time.

Under Republic Act No. 10173, jl9999 processes your personal data on the following legal bases:

jl9999 does not sell your personal data. We share personal data only in the following limited circumstances:

• Payment processors — GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, and other payment partners receive the transaction data necessary to process deposits and withdrawals;
• KYC and identity verification providers — authorised third-party services that verify your identity and age documents as part of the mandatory verification process;
• Game content providers — licensed game studios and live dealer providers who supply game software to the Platform may receive session data necessary to operate game functions;
• PAGCOR and regulatory authorities — jl9999 is required under its PAGCOR licence to provide player data and transaction reports to PAGCOR and other competent Philippine authorities upon request;
• Law enforcement and courts — where jl9999 is legally compelled to disclose data by court order, subpoena, or lawful law enforcement request;
• Business transfers — in the event of a merger, acquisition, or sale of jl9999's business, player data may be transferred to the acquiring entity, subject to continued protection under this Policy.

The jl9999 Platform uses cookies and similar tracking technologies to improve your experience, maintain your session, and gather analytics data. A cookie is a small data file stored on your device by your browser when you visit a website.

Types of Cookies Used by jl9999

You may configure your browser to reject non-essential cookies at any time. Note that disabling essential cookies may prevent certain Platform features from functioning correctly. jl9999 does not use third-party advertising cookies or cross-site tracking cookies.

jl9999 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following retention periods generally apply:

Upon expiry of the applicable retention period, jl9999 will securely delete or anonymise your personal data. Where anonymisation is applied, the resulting data no longer constitutes personal information and may be retained indefinitely for aggregate analytics purposes.

jl9999 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and jl9999 servers;
• Encrypted storage of passwords — jl9999 never stores passwords in plain text; all passwords are hashed using industry-standard cryptographic algorithms;
• Access controls — internal access to player data is restricted to authorised personnel on a need-to-know basis, with role-based access logging;
• Two-factor authentication — available for player accounts to add an additional layer of login security;
• Regular security audits and penetration testing of Platform infrastructure;
• Breach detection — automated monitoring systems that detect and flag anomalous access patterns in real time.

In the event of a personal data breach that poses a real risk to your rights and freedoms, jl9999 will notify the National Privacy Commission (NPC) of the Philippines and affected players within 72 hours of discovery, in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.

Under the Data Privacy Act of 2012, Philippine data subjects have the following rights with respect to their personal information held by jl9999. You may exercise any of these rights by submitting a written request to [email protected]:

jl9999 will acknowledge all data subject requests within 5 business days and will provide a substantive response within 30 days of receipt. Where requests are complex or numerous, jl9999 may extend this period by a further 30 days and will notify you accordingly.

Some rights are subject to limitations under Philippine law — for example, jl9999 cannot delete transaction records that it is legally required to retain under AML legislation. In such cases, jl9999 will explain the applicable limitation in its response to your request.

If jl9999 discovers or is notified that it has inadvertently collected personal data from a person under the age of 21 years, it will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage person will be returned via the original payment method after deduction of any applicable processing fees.

If you are a parent or guardian and believe that a minor has accessed or registered on jl9999, please contact us immediately at [email protected] so that we can take prompt corrective action.

jl9999's primary operations are based in the Philippines. Certain service providers and technology partners — including game studios, cloud infrastructure providers, and analytics platforms — may process data in jurisdictions outside the Philippines. Where such international transfers occur, jl9999 ensures that adequate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the National Privacy Commission.

jl9999 does not transfer personal data to jurisdictions where it would be subject to materially lower levels of protection than those afforded under the Data Privacy Act of 2012, without implementing appropriate compensating measures.

jl9999 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR requirements. Updated versions of this Policy will be published on this page with a revised effective date.

Where changes are material — for example, where we propose to use personal data for a new purpose that requires your consent, or where we change the categories of third parties with whom we share data — jl9999 will notify registered players via email or on-platform notification in advance of the change taking effect.

Your continued use of the jl9999 Platform after a revised Policy is published constitutes your acceptance of the updated Policy. If you do not accept the changes, you may close your account by contacting our support team before the effective date of the revised Policy.

For any queries, concerns, or requests related to your personal data or this Privacy Policy, please contact the jl9999 Data Privacy team through the following channels. All privacy-related communications must be submitted in writing to ensure a proper record is maintained.

If you are not satisfied with jl9999's response to your data privacy complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph. The NPC is the independent government body responsible for enforcing the Data Privacy Act of 2012 in the Philippines.

This Privacy Policy was last updated on January 1, 2026. Prior versions are available on request by contacting the Data Privacy Officer at the email address above.